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Below are the terms and conditions and terms of service for Cello Case Pty Ltd trading as Jella Case (or “we”, “us”, “our”) regarding all purchases (including via social media channels) and the use of this website or our social media pages (together and individually, "Site").

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Service.

Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By using the Site you acknowledge and agree that:

  • You will not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws);

  • You will not transmit any worms or viruses or any code of a destructive nature;

  • We reserve the right to refuse service to anyone for any reason at any time; and
  • You will not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the Service is provided, without express written permission by us.


We reserve the right to cancel any purchase order at any time.

We will only cancel an order should the item(s) you have purchased be unavailable for any reason. Should this be the case and your purchase order is cancelled, we will notify you as soon as practicably reasonable by e-mail and offer you an exchange or refund.


For our Delivery & Returns Policy, which forms part of these Terms of Service, please CLICK HERE.



We are not responsible if information made available on the Site is not accurate, complete or current. The material on the Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on the Site is at your own risk.

The Site may contain certain historical information. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For our Privacy Policy, which forms part of these Terms of Service, please CLICK HERE.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof or products forming part of the Service) without notice at any time.

We will not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Occasionally there may be information on the Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


While we use high quality cameras and resolution settings to show our items as close to the original as possible, we cannot guarantee that the image is an exact depiction of the item as seen by the naked eye.

While we try our best to accurately reproduce the appearance of each item, we take no responsibility for any misrepresentation in colour or texture.

Please note that display settings on computer, phone or tablet monitors can also have an effect on the appearance of the item image.


We do not guarantee, represent or warrant that your use of our Service, which again includes the products we sell on the Site, will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case will Cello Case Pty Ltd trading as Jella Case, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Cello Case Pty Ltd trading as Jella Case and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by you or any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service, such determination will not affect the validity and enforceability of any other remaining provisions.


These Terms of Service and any separate agreements whereby we provide you Services will be governed by and construed in accordance with the laws of Victoria, Australia.


We reserve the right to, and you agree that, we may change these Terms of Service at any time without notice. For the most up to date Terms of Service, please refer back to this page. 

By using the Site or shopping with us, you agree to be bound by these Terms and Conditions.